Returns & Exchanges
At Moonlight Industries, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return any unworn apparel within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment as it makes its way back to our warehouse.
- 4.Receive Your Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.