Frequently Asked Questions

Everything you need to know about Moonlight Industries products, shipping, and more.

How do I determine my correct size?

Each product page includes a detailed 'Size Guide' button with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free of charge, while returns for a refund are subject to a small shipping and handling fee.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the domestic region. International orders can take between 10-21 business days depending on customs processing.

Are your materials sustainably sourced?

At Moonlight Industries, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are committed to reaching 100% sustainability by 2026.

How should I care for my Moonlight garments?

To preserve the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or high-heat tumble drying to prevent shrinkage.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.